Returns

RETURN POLICY:

 We’re sad things didn’t work out for you, but you get 7 days to return your items starting from the day you receive your order.

All original tags must be attached and items must be in original form. NO stains or perfume scents. We have the right to refuse an item if the merchandise is not in the original condition. Please click the “contact button” at the bottom of the page and fill out the form with further details. Explain if a return or exchange will be made and what size/items you will be exchanging for. We will respond with a shipping address.

After you receive an email from us, simply return your items to the address provided within 7 days of the date on your dispatch note. Please note that returns will be made at your own cost. Exchanges will be covered by Pink Lux.

*Keep your certificate of postage safe as you will need this as your proof of return.*  Please add a copy of your invoice to the shipment.

Received an incorrect item? We’re sorry to hear that, please click the “contact button” at the bottom of the page and fill out the form with further details. We’ll get back to you as soon as possible.

FOR THE LOCALS:

 You may return or exchange in person. 

Grand Prairie, TX 75052